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CHC33021 Certificate III in Individual Support (Ageing)

The certificate III in Individual Support course will prepare you for work in the aged care industry. The training program will prepare you for a carer’s role in the aged care community and/or residential setting that follows an individualized plan to provide person-centred support to people who may require support due to ageing, disability, or other health reasons.

Workers involved in Individual Support need the physical capacity to deal with a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

Occupational titles include:

  • Personal care assistant (PCA)

  • Nursing assistant (AIN)

  • Home care assistant

  • Community support worker

CRICOS Course Code: 110295J

Domestic & International students:

All students will need to complete a Pre-Training Review (PTR) before enrolling to ensure your suitability for undertaking this course. All students must complete a Language, literacy and numeracy (LLN) assessment as part of the PTR.

  • Completed year 12 or equivalent​

  • Must be 18 years of age or above​​

  • Work Placement requirements: 

    • A satisfactory National Police Clearance (not older than 3 months at time of enrolment)

    • Completion of NDIS Online module- ‘Worker Orientation Module: Quality, safety and You’.

    • Completion of COVID-19 infection control training from Department of Health

    • Flu vaccination + updated vaccination record

    • Have a reasonable level of fitness to cope with standing, lifting, bending, twisting and reaching

    • Are physically, mentally and emotionally healthy to respond appropriately to personal needs​

                  Additional entry requirements for international students

  •            English requirements:

    •      meet one of the following English proficiency requirements:

      • Valid IELTS score of 5.5 or equivalent, with no score below 5.0 in any band

      • Evidence of successful completion of at least five (5) years (full-time equivalent) study taught and assessed in English. 

      • Completion of an Australian Certificate III qualification or higher AQF level.

Delivery Mode

Class-based delivery: 20 hours/week

Work placement: 120 hours

Self-study sessions: Students need to allocate around 12 hours of self- study time per week to enhance their understanding and complete some assessment tasks.

Course duration

Total of 52 weeks:

  • 41 weeks of class-based sessions

  • 4 weeks of work placement

  • 7 weeks of holidays

Career Outcomes
  • Personal care worker

  • Personal care assistant

  • Home care assistant

  • Respite worker 


After completion of this course, students may wish to undertake higher AQF level courses such as:

  • CHC43115 Certificate IV in Disability

  • CHC43015 Certificate IV in Ageing Support

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